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Acme Corp
GreenTech
NovaLabs
Spark Inc
Sales Dashboard
$2.4M
Revenue
12.5%
847
Leads
8.2%
94%
Retention
3.1%
156
Deals Closed
3.2x
ROI Increase
Training Library & Office Hours

Everything your team needs
to launch with confidence.

A growing library of expert-led oncology and healthcare business modules — plus live access to our SME partners when your team needs to go deeper.

50+
Expert-led modules
8
Curriculum tracks
<25m
Average module length
3
SME partners for Office Hours
What we offer
Two ways to build your team's knowledge

Start with the training library. Add Office Hours when your team needs a real expert in the room.

Core Offering

Training Library

A curated, growing collection of bite-sized modules covering oncology market access, payer systems, clinical pathways, and healthcare business essentials. Delivered through EzyCourse — available anytime, on any device.

  • 50+ expert-led modules across 8 curriculum tracks
  • Each module under 25 minutes — built for busy schedules
  • Individual access or full team deployment
  • Custom learning tracks for launch timelines
  • New modules added regularly
Explore the library →
Add-On

Office Hours

Live, scheduled Q&A sessions with our SME partners. When your team has questions that go beyond what a module can answer — before a payer meeting, during a launch, or mid-strategy — Office Hours gets them expert access, fast.

  • Book time directly with our SME Partners
  • Focused sessions on your specific questions
  • Available as individual bookings or team sessions
  • Ideal before payer meetings, launches, or strategy reviews
  • Available as a standalone add-on or included in org plans
Learn about Office Hours →
Curriculum tracks
What's in the library
Market Access

Oncology Market Access Foundations

🕐 5 modules · ~2.5 hrs Beginner–Intermediate
  • How coverage decisions get made
  • Formulary placement and tier strategy
  • Prior authorization and step therapy
  • Access barriers in oncology, specifically
  • How to build a market access narrative
Best for: Launch teams, MSLs View modules →
Payer Systems

Payer Strategy & Healthcare Ecosystem

🕐 6 modules · ~3 hrs Intermediate
  • Healthcare ecosystem: payers, PBMs, GPOs
  • Medicare Advantage in oncology
  • Commercial vs. government payer differences
  • P&T committees: how they work and why they matter
  • Payment integrity and utilization management
  • Payer perspectives on new oncology agents
Best for: Commercial, HEOR teams View modules →
Medical Affairs

Medical Affairs Launch Readiness

🕐 5 modules · ~2 hrs Intermediate
  • What medical affairs teams need before launch
  • MSL field readiness: payer and access conversations
  • How to engage KOLs and advisory boards effectively
  • Medical vs. commercial roles: where they intersect
  • Evidence generation and publication strategy basics
Best for: MSLs, Medical Directors View modules →
Pathways

Clinical Pathways & NCCN Guidelines

🕐 5 modules · ~2.5 hrs Intermediate–Advanced
  • NCCN guidelines: structure, tiers, and influence
  • How clinical pathways are built and updated
  • Pathway inclusion strategy for pharma manufacturers
  • How pathway decisions affect prescribing behavior
  • Navigating pathway-payer alignment
Best for: Market Access, Medical Affairs View modules →
Coming Soon

Drug Coverage & Reimbursement Deep Dive

🕐 5 modules · ~2.5 hrs · Launching Q3 2025 Advanced
  • J-codes, NDCs, and billing basics for pharma teams
  • Coverage policy development: how payers write policy
  • Getting a new drug covered: the real process
  • Site of care and its impact on reimbursement
  • 340B program: what commercial teams need to know
Best for: Market Access, Reimbursement teams Notify me →
How it works
From sign-up to launch-ready

Getting your team trained is straightforward. Here's how the process works from first contact to finished modules.

01

Book a consultation

We start with a conversation about your team, your timeline, and the knowledge gaps you need to close before launch.

02

Get a custom training plan

We map your team to the right tracks and modules — or build a custom curriculum if your needs go beyond the library.

03

Bite-sized learning that fits real schedules

Each module is less than 25 minutes long. Learners complete training on their terms — and actually finish it.

04

Add Office Hours as needed

Book live SME sessions for questions that go beyond the modules — before a payer meeting, during a launch sprint, or anytime.

Office Hours

When your team needs a real expert, not just a module.

Office Hours is live access to our SME partners — Gordon Kuntz, Bryan Loy MD, and Craig Edison RN. Book a focused session to get direct answers to your team's most pressing questions.

Before a payer meeting:  Get a briefing from Bryan on what the payer is likely thinking and how to position your data.
Pathway strategy questions:  Work through your pathway inclusion approach with Gordon — directly.
Utilization management concerns:  Understand how payers are likely to manage your drug with Craig's operational lens.
Team Q&A sessions:  Host a group Office Hours for your entire medical affairs or commercial team.
Available SME

Gordon Kuntz

Oncology clinical pathways, cancer care ecosystem, market access strategy, payer and practice perspectives.

Pathways · Market Access
Available SME

Bryan Loy, MD

Payer coverage decisions, P&T committee dynamics, oncology drug evaluation, Medicare Advantage, population health.

Payer Strategy · Oncology
Available SME

Craig Edison, RN

Payment integrity, utilization management, payer operations, affordability and access from the inside.

Payment Integrity · UM
Booking
Scheduling coming soon. Contact us to discuss Office Hours availability and to include it in your team training plan.
Common questions
What teams usually ask us

A few things people want to know before getting started.

How is this different from LinkedIn Learning or other online training?

Coffee Break Healthcare is built specifically for oncology and healthcare business topics — not general professional development. Every module is made with a domain expert who has worked inside payer organizations, cancer centers, or pharma companies.

Can we customize the training for our specific product or launch?

Yes. For teams, we build custom learning tracks that prioritize the modules most relevant to your product area, launch stage, and team role. We can also discuss custom module development for topics not yet in the library.

How does EzyCourse work? Do learners need a separate account?

Yes — learners access training through EzyCourse. Individual learners create their own account. For team deployments, we manage enrollment and can set up a branded school environment for your organization.

How often are new modules added to the library?

We add new modules on a rolling basis, with new tracks planned quarterly. Subscribers and team plans get access to new content as it's released.

Who is Office Hours best suited for?

Office Hours works well for senior team members who need expert perspective fast — market access leads prepping for a payer meeting, medical affairs directors building a launch strategy, or commercial teams navigating a coverage challenge.

Is there a minimum team size for organizational access?

No minimum. We work with small launch teams of 3–5 people and large organizations deploying to 50+ learners. Pricing scales with team size — see our Pricing page or book a consultation for a custom quote.

Get started
Ready to close the knowledge gap?

Book a free consultation and let's find the right training plan for your organization — in less time than it takes to finish your coffee.

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